·  Review the assessment findings to understand the unique operational context of the hotel

·  Evaluate the existing leadership structure, including roles, responsibilities, and reporting lines

·  Identify gaps or misalignments between current practices and desired operational standards

·  Adapt leadership roles to better support the hotel’s strategic objectives and day-to-day operations

·  Ensure that communication flows effectively across all levels of the organisation

·  Integrate brand standards with local operational realities to maintain both consistency and flexibility

·  Define clear operating principles that reflect the hotel’s culture, values, and service expectations

• Validate that the revised structure supports guest satisfaction, employee engagement, and financial performance