Miklós Bálványos is the visionary behind The Guestology, serving as its Founder, Owner, and Head Trainer. He established the company with the mission of elevating hospitality standards through practical expertise, professional training, and operational excellence.

With over 37 years of national and international experience, he has built an outstanding career across the hospitality, restaurant, catering, and event industries. His professional background includes senior leadership positions abroad, as well as extensive experience as a trainer, educator, and consultant in Hungary.

Throughout his career, he has delivered training and professional development programs for leading companies while managing large-scale hospitality operations at prestigious national and international events. His expertise covers hotel and restaurant management, event catering, banquet operations, protocol services, and guest experience excellence. He has played an active leadership role in the successful delivery of concerts, major sporting events, and high-profile international gatherings.

Miklós is particularly recognized for his expertise in banquet and protocol services, where he has trained and mentored hospitality professionals to deliver exceptional service standards.

Among the highlights of his career are his leadership roles in the hospitality operations of the 2025 Hungarian Presidency of the Council of the European Union and the 2026 UEFA Champions League Final, representing the pinnacle of his professional achievements.